Privacy & cookies
Last updated 4 March 2026
Who we are
This Privacy Policy describes the policies of Davey & Gilbert Mechanical Ltd, Rospeath Lane, Crowlas, Cornwall TR20 8DU, United Kingdom (email sales@daveyandgilbert.co.uk, phone 01736 332749) on the collection, use and disclosure of your information that we collect when you use our website (https://www.daveyandgilbert.co.uk), the “Service”. By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.
Changes to this policy
We may modify this Privacy Policy at any time without prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when it is posted and your continued access or use of the Service after that time will constitute your acceptance of it. We therefore recommend that you periodically review this page.
Information we collect
We will collect and process the following personal information about you: name, email and mobile number, plus any details you choose to include in a contact or quote request form.
How we use your information
We will use the information we collect about you to respond to your enquiry and for marketing and promotional purposes. If we want to use your information for any other purpose, we will ask for your consent and will use your information only on receiving it, and then only for the purpose(s) for which you granted consent, unless we are required to do otherwise by law.
Retention of your information
We will retain your personal information for 90 days to 2 years, or for as long as we need it to fulfil the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods, such as for record keeping or reporting in accordance with applicable law, or for other legitimate reasons like enforcement of legal rights or fraud prevention. Residual anonymous and aggregate information, neither of which identifies you directly or indirectly, may be stored indefinitely.
Your rights
Depending on the law that applies, you may have a right to access and rectify or erase your personal data, receive a copy of it, restrict or object to its active processing, ask us to share (port) it to another entity, withdraw any consent you provided, lodge a complaint with a statutory authority, and other rights as may be relevant under applicable laws. To exercise these rights, email us at sales@daveyandgilbert.co.uk, use the contact form or call 01736 332749. We will respond in accordance with applicable law. If you do not allow us to collect or process the required personal information, or withdraw consent, you may not be able to use the services for which it was sought.
Cookies and spam protection
This website does not use analytics or advertising cookies. Our contact and quote forms are protected by Google reCAPTCHA to stop spam; reCAPTCHA may set cookies and collect technical information from your browser, and its use is subject to the Google Privacy Policy and Terms of Service. The map on our contact page is only loaded from Google if you choose to show it. You can block or delete cookies in your browser settings.
Security
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorised alteration of information under our control. However, given the inherent risks, we cannot guarantee absolute security, and so cannot ensure or warrant the security of any information you transmit to us; you do so at your own risk.
Grievance / Data Protection Officer
If you have any queries or concerns about the processing of your information, please contact our Grievance Officer at Davey & Gilbert Mechanical Ltd, Rospeath Lane, Crowlas, Cornwall TR20 8DU, by email at sales@daveyandgilbert.co.uk, by phone on 01736 332749 or via our contact form. We will address your concerns in accordance with applicable law.